It is essential that the error is described in detail, including
System information
...
The information can be generated automatically
...
https://pronovia.atlassian.net/wiki/spaces/KBEN/pages/273490046. , see
Runtime errors/dumps
If a runtime error occurs, export the runtime and attach it to the ticket, see
Export runtime errorRuntime Error
Description of the problem
Which system/client is affected?
What transactions were used?
Is the problem recurring?
What happened?
What was expected instead?
Reproduction
Describe step-by-step what led to the error.
Ideally, you should document your steps with screenshots or videos.
Priority High
The priority high should only be selected if the error affects the productive operation.