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It is essential that the error is described in detail, including

System information

  • This information can be generated automatically

Create System Information

Runtime errors/dumps

If a runtime error occurs, export the runtime and attach it to the ticket, see Export Runtime Error

Description of the problem

  • Which system/client is affected?

  • What transactions were used?

  • Is the problem recurring?

  • What happened?

  • What was expected instead?

Reproduction

  • Describe step-by-step what led to the error.

    • Ideally, you should document your steps with screenshots or videos.

Priority High

  • The priority high should only be selected if the error affects the productive operation.

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