Key Figures

The metrics are divided into two groups:

Count metrics
Time metrics.

Metrics are applied to different process elements.

Count Key Figures

Key Figure	Meaning

Key Figure	Meaning
∑- All	Sum instances of a specific process element
∑- Completed	Sum instances of a specific process element with status “completed”
∑- Cancelled	Sum instances of a specific process element with status “cancelled”
∑- Overdued	Sum instances of a specific process element which are overdued. A processes element is overdued if all following conditions apply: A process element instance has a valid and non-empty deadline The completion time of a process element instance is past the deadline
%-Completed	∑- Completed / ∑- All
%-Cancelled	∑- Cancelled / ∑- All
%-Overdued	∑- Overdued / ∑- All

Base Key Figures

Base numbers are calculated on the process element activity, which have no further child elements.

Key Figure	Meaning

Key Figure	Meaning
Runtime	The runtime describes the difference between the system-technical creation and the system-technical completion. The system-technical completion is the Completed or Cancelled time stamp, depending on the process element. The runtime is the sum of the processing time and the wait time.
Edit Time	The processing time is the difference between Ready_on and the system-technical completion of the element. The processing time shows the time required to process an element.
Waiting Time	The wait time is the time from the system-technical creation to the Ready_on timestamp.
Overdue Time	The exceedance time is the time between the system-technical completion and the deadline. An exceedance time only exists if a deadline time exists.

Aggregated Key Figures

Aggregated base numbers are calculated for process elements that have child nodes. Elements with child nodes are, for example, sub-processes and gateways.

Key Figure	Meaning

Key Figure	Meaning
Runtime	The runtime describes the difference from the system-technical creation to the system-technical completion. The system-technical completion is the Completed or Cancelled time stamp, depending on the process element. The runtime is the sum of the processing time and the waiting time.
Edit Time	Sum of all processing times of the activities under the process element.
Waiting Time	Sum of all waiting times of the activities under the process element.
Overdue Time	Sum of all overrun times of the activities under the process element.

Time Key Figures

Key Figure	Meaning

Key Figure	Meaning
Min. Runtime	Displays the entry with the smallest runtime of a process element.
Max. Runtime	Displays the entry with the highest runtime of a process element.
Ø Runtime	Display the arithmetic mean of all runtimes of a process element.
Min. Edit Time	Display the minimum processing time of all processing times of a process element.
Max. Edit Time	Display the highest processing time of all processing times of a process element.
Ø Edit Time	Display the arithmetic mean of all processing times of a process element.
Min. Waiting Time	Displays the entry with the smallest wait time of a process element.
Max. Waiting Time	Displays the entry with the highest wait time of a process element.
Ø Waiting Time	Display the arithmetic mean of all wait times of a process element.
Min. Overtime	Display the minimum exceedance time of a process element. The minimum exceedance time is necessarily greater than 0. If there is no exceedance, this metric will not be displayed.
Max. Overtime	Display the maximum delay time of a process element. The maximum delay time is necessarily greater than 0. If there is no delay, this metric will not be displayed.
Ø Overtime	Display the arithmetic mean of all overdue times of a process element.